Team Lead Credit Services & Inventory Management (f/m/d)
Bank clerk- From 70.000,00 € / Year
- 35 hours / Week
- Indefinite
- Immediately
- not specified
- From 70.000,00 € / Year
- 35 hours / Week
- Indefinite
- Immediately
- not specified
Language requirements
Intro
Sparda-Bank Berlin is a cooperative bank with around 800 colleagues. We serve 460,000 private customers in Eastern Germany and aim to create positive customer experiences every day. For us, it’s all about banking for, with, and by people!
We are seeking you as a Team Lead Credit Services & Inventory Management in Berlin for our Market Service sector. This full-time position is permanent and available immediately. Up to 60% home office is possible.
Description
In this role, you lead the Credit Services & Inventory Management team, ensuring that customer enquiries in the credit area are handled reliably, customer-oriented, and in compliance with regulations. You provide professional leadership and development to the team, focusing on service and customer satisfaction. You manage tasks with a solution-oriented approach, balancing legal requirements with customer satisfaction. You ensure compliance with all legal, regulatory, and internal guidelines. You coordinate the team on individual customer enquiries, delivering professional solutions. If necessary, you support the operational business, such as credit analysis and processing. You coordinate all service enquiries regarding property financing: disbursement and loan initiation, ongoing issues such as special repayments or contract changes, loan account maintenance, as well as securities and property-specific services. You create reports for managing credit commitments and continuously improve them. You further develop specialist concepts and processes and implement them. You lead projects and work on practical, future-proof solutions. You confidently engage with stakeholders at all levels, appearing assured with specialist departments, management, and external service providers. You facilitate meetings and workshops, ensuring clear communication and follow-up.
Requirements
Completed banking training or degree in economics with a focus on finance.
Several years of professional experience and good process knowledge in the credit sector.
Knowledge in related fields.
Extensive experience in creditworthiness and security assessment and risk early detection.
Ideally, you have successfully improved processes or services.
Leadership experience through professional management of staff.
Strong decision-making skills, sense of responsibility, assertiveness, and conflict competence.
High service orientation.
Analytical thinking and deep process understanding.
Proficient in MS Office.
What We Offer
⏷ Flexible working hours from 6 am to 10 pm (Mon-Fri), remote working, and flexitime account.
⏰ Full-time corresponds to a 35-hour week.
🏖️ 30 days holiday and leave on 24/12 and 31/12.
🌈 Informal culture, no dress code, and New Work.
🤝 Intensive onboarding and weekly team check-ins.
💰 In-house collective wage agreement and 13th salary.
👴 Company pension scheme and capital-building benefits.
🎁 €50 benefit budget per month via the Probonio app.
🛍️ Employee discounts at about 800 companies and on banking products.
🎓 Sparda scholarship and leadership talent programme.
💬 Corporate health management and mental health ambassador programme.
Closing
Even if not everything fits perfectly, feel free to apply. At Sparda-Bank Berlin, you and your skills matter. If you want to inspire people, we look forward to your application. Find more information on our careers page.
After your application, we will review your documents and get back to you regarding the next steps.
We value diversity and welcome all applications – regardless of gender, cultural and social background, religion, belief, disability, age, or gender identity.
Sparda-Bank Berlin
Sparda-Bank Berlin is more than just a bank. As a cooperative employer, we put people at the centre — their life paths, experiences, and perspectives. We offer banking for, with, and by people and shape our working world as we wish to experience it: fair, open, at eye level, and meaningful.We describe our culture as "unexpectedly human". Work means more to us than performance: it is about relationships, encounters, and joint creation. We trust in self-responsibility rather than control, collaboration instead of hierarchy, and diversity over uniformity. Every life reality counts, regardless of origin, educational background, religion, age, or identity.As an employer in a diverse region, we know many of our colleagues bring different perspectives and backgrounds. These perspectives enrich our teams, enhance our understanding of diverse life situations, and make us more sensitive in dealing with each other and our customers. Therefore, we position ourselves clearly against racism and discrimination and actively work towards an unbiased working environment. Since 2022, we have been signatories of the Diversity Charter.Diversity is not just an attitude here but a practice: through participatory processes, networks, dialogue formats, and the conscious promotion of different perspectives. This is also reflected in the positive feedback from our employees — such as multiple awards as a kununu Top Company.We are convinced: a bank is sustainable when people feel seen, secure, and effective. We work on this every day, together. We are the bank for the East and strive for attractive banking for, with, and by people.
- 53 locations
- Economy and finance
- 501 - 1,000employees
- 3 open positions
Contact person
Melanie Brückmann