Head of Support Processes (m/w/d)
Operations Manager- 68.000,00 € - 89.000,00 € / Year
- 39 hours / Week
- Indefinite
- Immediately
- 07.10.2026
- 68.000,00 € - 89.000,00 € / Year
- 39 hours / Week
- Indefinite
- Immediately
- 07.10.2026
Language requirements
Intro
In water supply, we ensure the treatment and distribution of drinking water in Berlin and are responsible for the construction, operation, and maintenance of pipes, pumping stations, and waterworks.
Description
What you will achieve with us
Ensure the compliance, safety, and usability of technical building systems at the site by commissioning and coordinating inspections
Initiate necessary changes/new constructions/modifications in the core areas of energy technology, air-conditioning technology, access and security technology, lightning protection systems, electrical installations, tank installations, etc.
Manage financial resources (budget monitoring and, if necessary, reallocation of budgets)
Responsible for fire protection at the site
Development of the site regarding resource use and CO2 emissions
Development of work processes considering economic and labour law aspects
Requirements
Your profile
Bachelor's degree in Supply Engineering and Technical Building Equipment, Building Technology and Energy Management, Process Engineering/Environmental Process Engineering with relevant practical knowledge
Alternatively: Technician in Building Technology, Heating, Ventilation, Air Conditioning Technology or Civil Engineering with substantial practical knowledge in operation, maintenance, and servicing of building technology
Experience in fault resolution service management (DVGW specialist training for reporting stations)
SAP-PM (Plan Maintenance), SAP-MAM (Mobile Asset Management)
Knowledge of relevant regulations and directives for the operation and maintenance of building technology systems (e.g., Federal Immission Control Act (BImSchG), Federal Immission Control Ordinance (BImschV), Technical Instructions on Air Quality Control (TA Luft), Workplace Regulation (ArbStättV), Technical Rules for Workplaces (ASR), Water Resources Act, etc.)
Strong communication skills, analytical strategic thinking, and solution-oriented action
What We Offer
Compensation
We offer compensation in the pay group 11 according to the collective bargaining agreement for utilities (TV-V). Depending on personal qualifications, a classification in a lower pay group is also possible.
Reasons to join us
Continuously developed technologies for the Berlin water cycle
Active research for the expansion of environmental protection
Meaningful tasks with responsibility and team spirit
Diverse career prospects and development (e.g., Female Leadership Programme, individual personnel development plans, internal training opportunities)
Work-life balance: 39-hour workweek, 30 days of holiday per year, with certain roles allowing 60% mobile work per quarter, various working time models (in addition to full-time or part-time, options like sabbatical, flexible time, 10 additional holiday days through salary conversion, etc.), company pension scheme (VBL), capital-forming benefits (VWL), subsidy for the Germany Job Ticket, corporate benefits offers, 39 weeks of salary continuation in case of illness, company health management (e.g., bike leasing), professional employee counselling for all life situations
Closing
Application Information
People with disabilities are given preference in case of equal suitability.
As we are committed to equal opportunities and the professional advancement of women, we are particularly interested in applications from women.
Applications from individuals with a migration background are expressly welcome.
Applications with other educational backgrounds will be reviewed on a case-by-case basis and may be considered in conjunction with prior knowledge and professional experience.
Your Application
Please apply with your complete application profile (cover letter, CV, certificates, and if applicable, proof of severe disability) by 06.10.2026, quoting the Job ID, via our career page. Interviews are expected to commence from week 45.

Berliner Wasserbetriebe
Berliner Wasserbetriebe, with nearly 4,900 employees, is one of the largest companies in the water and wastewater industry in Germany. As a company of the State of Berlin, we aim to contribute to shaping the vibrant and modern metropolis of Berlin. Berliner Wasserbetriebe is recognised far beyond the city limits as a stable economic enterprise and reliable employer.
- 1 location
- Environment and natu...
- 1,001 - 5,000employees
- 21 open positions
