IT Specialist Office Infrastructure Services (m/f/d)
IT System AdministratorLanguage requirements
Intro
On behalf of the state, NRW.BANK supports people, companies, and municipalities in North Rhine-Westphalia as a development bank that helps turn good ideas into suitable financing. We are looking for an IT Specialist for Office Infrastructure Services at our Dรผsseldorf location.
Description
Create technical concepts and documentation using Confluence, SharePoint, and JIRA
Ensure stable operation of central services (e.g., directory services, Microsoft 365, messaging, file services)
Advise departments on IT services and collaboratively find solutions
Take responsibility for incident, problem, and change management
Define IT security measures and analyse security incidents
Manage external service providers and ensure service quality
Participate in IT projects or lead sub-projects
Support regulatory requirements and assist in audits
Requirements
Degree in computer science, business informatics or similar qualification (e.g., IT specialist) with several years of experience
At least 10 years of experience in managing complex IT systems
Broad technical understanding, especially with Microsoft technologies
In-depth knowledge of Active Directory, Identity & Access Management, and Microsoft 365
Good knowledge of ITIL processes and IT service management
Knowledge of IT security (e.g., BSI Basic Protection, CIS)
Experience in managing IT service providers
Structured, solution-oriented work style with strong communication skills
Analytical and conceptual skills
What We Offer
๐ก Diverse and challenging tasks with a high degree of autonomy
๐ค Strong team spirit and mutual support
๐ Flexible working hours in the home office or office
๐ Professional and personal development
๐ซ Germany Ticket
๐ฒ Bike leasing
๐ฑ Sustainable, employee-oriented corporate culture
๐จโ๐ฉโ๐ง Employer-funded pension scheme, family orientation, health management, and an excellent company restaurant
Closing
๐๐ We welcome applications from people of all backgrounds and look forward to receiving your meaningful application. ๐๐

NRW.BANK
NRW.BANK is the development bank for North Rhine-Westphalia.In close partnership with our owner, the state of NRW, we contribute to strengthening small and medium-sized enterprises and startups, creating affordable housing, and improving public infrastructure.We offer tailored financing and advisory services to people, companies, and municipalities in NRW, working competitively neutral with financing partners, especially all banks and savings banks.To enhance transformation processes, we provide targeted funding impulses towards a sustainable, climate-neutral, and digital NRW.
- 2 locations
- Economy and finance
- 1,001 - 5,000employees
- 3 open positions
