Career Changer / Customer Service Consultant (m/w/d)
Private Customer Consultant- From 49.751,00 € / Year
- 35 hours / Week
- Indefinite
- Immediately
- not specified
- From 49.751,00 € / Year
- 35 hours / Week
- Indefinite
- Immediately
- not specified
Language requirements
Intro
Do you enjoy interacting with people and wish to support customers in a friendly and competent manner? At Sparda-Bank Berlin, you’ll find a gateway into the world of banking with structured onboarding and numerous development opportunities.
Description
First point of contact for customers on-site, via video, or by phone
Support with all service requests
Actively scheduling appointments with customers
Acquiring new customers through friendly and appreciative demeanour
Identifying customer needs and suggesting appropriate advisory options
Requirements
Completed vocational training
Identification with the values of Sparda-Bank Berlin
Enjoyment of customer service
Interest in gaining initial experience in providing banking advice
Curiosity about the bank’s products and services
Motivation to learn new things and start afresh professionally
What We Offer
⏷ Flexible working hours from 6 AM to 10 PM (Monday to Friday), flexitime account, long-term account, and part-time opportunities
🏖️ 30 vacation days, days off on 24th and 31st December, and up to 6 additional vacation days per year
📚 Structured onboarding over 12 months with Navigator, video tutorials, and guides
🤝 Close support during onboarding and exchange with other career changers
🚀 Opportunity for further qualification after the onboarding programme
💶 In-house collective agreement, 13th salary, occupational pension scheme, and wealth-building benefits
🎁 Monthly benefit budget of €50 via the Probonio app and numerous employee discounts
🌈 Du culture, teamwork, New Work, no dress code, and an open corporate culture
💬 Offers for personal development, health promotion, and training programmes
Closing
🌍🌈 We welcome applications from individuals of all backgrounds and look forward to your compelling application. 🌈🌍
Sparda-Bank Berlin
Sparda-Bank Berlin is more than just a bank. As a cooperative employer, we place people at the core — with their life paths, experiences, and perspectives. We make banking for, with, and by people and shape our working environment the way we want to experience it: fair, open, and meaningful.Our culture is described as "unexpectedly humane." For us, work means more than performance: it is about relationships, encounters, and collaborative creation. We trust in self-responsibility rather than control, cooperation instead of hierarchy, and diversity instead of uniformity. Each life reality matters — regardless of origin, educational path, religion, age, or identity.As an employer in a diverse region, we know that many of our colleagues bring different perspectives and backgrounds. These perspectives enrich our teams, enhance our understanding of various life situations, and make us more sensitive in our interactions with one another and with our customers. Therefore, we are clearly positioned against racism and discrimination and are committed to creating a bias-free work environment. Since 2022, we have been signatories of the Diversity Charter.For us, diversity is not only an attitude but also a practice: through participatory processes, networks, dialogue formats, and the conscious promotion of varied perspectives. This is reflected in the positive feedback from our employees — highlighted by our multiple recognitions as a top company on kununu.We are convinced that a bank is future-proof when people feel seen, secure, and effective. We work towards this — every day, together. We are the bank for the East, providing attractive banking for, with, and by people.
- 53 locations
- Economy and finance
- 501 - 1,000employees
- 3 open positions