Customer Service Consultant (m/f/div)

Sparda-Bank Berlin is more than a bank. As a cooperative employer, people are at the centre of what we do – with their life paths, experiences, and perspectives. We do banking for, with, and by people, shaping our work environment as we wish to experience it: fair, open, on an equal footing, and with purpose.We describe our culture as “unexpectedly human”. For us, work is more than performance: it’s about relationships, encounters, and shared creation. We trust in self-responsibility over control, collaboration over hierarchy, and diversity over uniformity. Every life reality counts – irrespective of origin, education, religion, age, or identity.As an employer in a diverse region, we recognise that many of our colleagues bring different perspectives and backgrounds. These perspectives enrich our teams, enhance our understanding of different life situations, and make us more sensitive in our interactions with each other and with our customers. That's why we are firmly against racism and discrimination and actively strive for a prejudice-free working environment. Since 2022, we have been signatories of the Diversity Charter.Diversity for us is not just an attitude but a practice: through participatory processes, networks, dialogue formats, and the conscious promotion of diverse perspectives. This is also reflected in the positive feedback from our employees – such as repeated recognition as a kununu Top Company.We are convinced that a bank is future-proof when people feel seen, secure, and valued. We work on this every day, together. We are the bank for the East and work with attractive banking for, with, and by people.