Customer Service Advisor (f/m/d)

Sparda-Bank Berlin is more than just a bank. As a cooperative employer, we place people at the centre — with their life paths, experiences, and perspectives. We practice banking for, with, and by people and shape our work environment as we would like to experience it: fair, open, on equal terms, and meaningful.We describe our culture as "unexpectedly human." For us, work means more than performance: it is about relationships, encounters, and joint creation. We rely on self-responsibility instead of control, collaboration instead of hierarchy, and diversity instead of conformity. Every life reality matters — regardless of origin, education, religion, age, or identity.As an employer in a diverse region, we know that many of our colleagues bring different perspectives and backgrounds. These perspectives enrich our teams, strengthen our understanding of different life circumstances, and make us more sensitive in our interactions with each other and with our customers. That's why we clearly position ourselves against racism and discrimination and promote a prejudice-free working environment. Since 2022, we have been signatories of the Diversity Charter.For us, diversity is not just an attitude but a practice: through participatory processes, networks, dialogue formats, and the conscious promotion of different perspectives. This is also reflected in the positive feedback from our employees — such as the multiple awards as a kununu Top Company.We are convinced: A bank is ready for the future when people feel seen, secure, and effective. We work on this every day, together. We are the bank for the East, offering attractive banking for, with, and by people.