IT Administrator (m/w/d)

IT System Administrator
10557, Berlin
Full-time
not specified
40 hours / Week
Indefinite
Immediately
not specified
posting-qr-code
10557, Berlin
Full-time
not specified
40 hours / Week
Indefinite
Immediately
not specified

Intro

Wall GmbH is seeking a full-time IT Administrator for its Berlin-Mitte location. In this role, you will be the first point of contact for IT queries and support employees in Berlin and branches across Germany.

Wall GmbH specialises in street furniture and outdoor advertising. As part of the JCDecaux Group, the company furnishes cities with modern street furniture and markets analogue and digital poster media in around 20 German cities.

Description

  • Act as the first point of contact for 1st-level IT support for employees

  • Address IT queries and disruptions in person, via phone, and through the email ticket system

  • Analyse disruptions and resolve recurring standard problems

  • Install, set up, and maintain hardware and software

  • Manage laptops, docking stations, headsets, and network cabling

  • Set up user accounts and assign permissions

  • Provide technical support for conference and meeting technology on-site

  • Collaborate with external service providers as needed

Requirements

  • Completed IT vocational training, for example as an IT specialist for system integration, or a comparable qualification

  • Career changers with relevant IT experience are welcome

  • 2 to 3 years of work experience in an IT environment

  • Experience in technical 1st-level support or service desk

  • Good knowledge of Microsoft Windows 11 and M365, such as Teams, Outlook, and OneDrive

  • Basic understanding of hardware and network topics

  • Experience with client management via Microsoft Intune

  • Interest in AI tools, such as Microsoft Copilot

  • Very good German language skills and solid IT English skills

  • Analytical, precise, and solution-oriented working style

  • Team spirit, reliability, and a sense of responsibility

What We Offer

4c4 A permanent employment contract

334 30 days of annual leave

552 Flexible working models and hours

23f3 A time savings account, for example for sabbaticals

3e0 Remote working for 2 days a week

30d Workation within the EU and further countries upon agreement

3e2 A modern workspace in Berlin-Mitte

680 Development opportunities and participation in AI projects

91d Comprehensive onboarding by the team

4ac A culture of appreciation and short decision-making paths

686 44 Euro monthly travel allowance for the Deutschlandticket or as credit on the company credit card

97a Health offers such as health days, eye tests, and vaccinations

60e e0f 24/7 employee counselling via the Fürstenberg Institute

6b2 Bicycle leasing

389 Employee events, referral programme, and employee discounts

Closing

30d308 We welcome applications from individuals of all backgrounds and look forward to receiving your compelling application. 30830d

Wall GmbH

As one of the leading providers of street furniture and outdoor advertising, we at Wall create visions for the advertising industry, set new standards in street furniture, and ensure a well-maintained and safe cityscape that is impressive. We achieve all this thanks to our colleagues, who demonstrate their skills every day.Do you want to significantly shape the urban future? - Then you're in the right place.We combine the tradition of a family business with the dynamism of an international corporation. We create visions for the advertising industry and never lose sight of the related social responsibility. Few things are more important to us than outdoor advertising. One of them is our employees. Their well-being is particularly important to us because they make Wall what it is. With long-term contracts and diverse development opportunities within the company, we invest in our employees' future. Because if we want to be successful, it has to be together.

2 locations
Media
201 - 500employees
5 open positions

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