IT Administrator (m/w/d)
IT System AdministratorLanguage requirements
Intro
Wall GmbH is seeking a full-time IT Administrator for its Berlin-Mitte location. In this role, you will be the first point of contact for IT queries and support employees in Berlin and branches across Germany.
Wall GmbH specialises in street furniture and outdoor advertising. As part of the JCDecaux Group, the company furnishes cities with modern street furniture and markets analogue and digital poster media in around 20 German cities.
Description
Act as the first point of contact for 1st-level IT support for employees
Address IT queries and disruptions in person, via phone, and through the email ticket system
Analyse disruptions and resolve recurring standard problems
Install, set up, and maintain hardware and software
Manage laptops, docking stations, headsets, and network cabling
Set up user accounts and assign permissions
Provide technical support for conference and meeting technology on-site
Collaborate with external service providers as needed
Requirements
Completed IT vocational training, for example as an IT specialist for system integration, or a comparable qualification
Career changers with relevant IT experience are welcome
2 to 3 years of work experience in an IT environment
Experience in technical 1st-level support or service desk
Good knowledge of Microsoft Windows 11 and M365, such as Teams, Outlook, and OneDrive
Basic understanding of hardware and network topics
Experience with client management via Microsoft Intune
Interest in AI tools, such as Microsoft Copilot
Very good German language skills and solid IT English skills
Analytical, precise, and solution-oriented working style
Team spirit, reliability, and a sense of responsibility
What We Offer
4c4 A permanent employment contract
334 30 days of annual leave
552 Flexible working models and hours
