Specialised Customer Service Representative (m/f/d)
Account Manager- 44.200,00 β¬ - 48.500,00 β¬ / Month
- 19.25 hours / Week
- 1 year
- Immediately
- 01.07.2026
- 44.200,00 β¬ - 48.500,00 β¬ / Month
- 19.25 hours / Week
- 1 year
- Immediately
- 01.07.2026
Language requirements
Intro
Join AOK Niedersachsen and support policyholders with important service concerns. In a strong team, you will ensure that customers receive reliable support and essential documents.
Description
Maintain policyholder data records
Issue and send invoices and electronic health cards
Verify entitlement claims
Provide telephone and written advice to policyholders and medical practices
Record contact details and issued documents in the IT system
Support regional processing tasks when necessary
Requirements
Completed commercial vocational training
Experience in a call centre or telephone customer service is advantageous
Service-oriented approach
Good team collaboration
Friendly interaction with customers
What We Offer
πΆ Enjoy an attractive salary ranging from β¬44,200 to β¬48,500 annually, including Christmas and holiday pay, as well as family-related allowances
ποΈ Receive 30 days of holiday per year, with Christmas Eve and New Year's Eve off
β³ Flexible working hours between 6:30 a.m. and 8:00 p.m., available in both full-time and part-time
π We offer further training opportunities at our education centre or online
π As an employee, receive the Germany ticket for only β¬40 per month
πͺ A health bonus of β¬175 annually towards sports memberships or fitness costs awaits you
π§ Benefit from health offerings such as corporate fitness, ergonomics coaching, and company sports groups
ποΈ Secure exclusive discounts through our partner "Corporate Benefits"
Closing
ππ We welcome applications from people of all backgrounds and look forward to your detailed application. ππ
AOK Niedersachsen. Die Gesundheitskasse.
What we do: Shaping healthAt AOK Niedersachsen, 6,900 employees across over 100 professional specialisations combine their expertise to help our policyholders regain and maintain their health. As a nationwide entity, we also shape the healthcare system, develop the health services of the future, and advance digital networking in the health sector. A wide range of training and development opportunities and numerous career paths offer all employees long-term perspectives.
- 1 location
- Economy and finance
- 5,001 - 10,000employees
- 6 open positions