IT Specialist Workplace Services (m/f/d)

On behalf of the state, NRW.BANK supports people, businesses, and municipalities in NRW as a development bank that helps turn good ideas into suitable financing.

For our Düsseldorf or Münster location, we are seeking you as an IT Specialist Workplace Services for the Office and IT Infrastructure department.

• Independently manage the IT workspace, implement, and further develop security requirements

• Bring initial knowledge of topics such as DORA, regulations, public procurement, and license management

• Ensure stable IT operations and continuously optimise the IT workspace and media technology

• Monitor and ensure the integrity and availability of managed applications

• Manage and oversee the external IT service provider for the IT workspace

• Secure clients based on the latest Windows versions, including M365, and comply with regulatory requirements

• Participate in the implementation of cloud products such as MS Copilot

• Conduct and support public procurement procedures and undertake ongoing license management

• Completed studies in natural sciences or economics, particularly in computer science or business informatics, with at least 3 years of professional experience – or extensive work experience in the described environment with relevant additional qualifications

• Ability to understand the different requirements of various user groups

• Experience in 1st and 2nd level support

• Knowledge of ITIL-based operations management is an advantage

• Understanding of key infrastructure services such as DNS or Active Directory

• Initial experience in participating in or leading projects

• Logical-analytical thinking and a structured approach to work

• Creativity and pragmatism in problem-solving

• Independence and initiative

• Teamwork skills and communication ability

• Cost and quality awareness as well as high customer orientation

🤝 Motivated team with lots of independence and room for creativity

📋 Tailored onboarding with quick responsibility adoption

💡 Conceptual work and development in collaboration with dedicated colleagues

🏢 Modern workplace in Düsseldorf or Münster with partial home office options

📈 Professional and personal development opportunities

🎫 Subsidised Germany Ticket

🏋️ Paid membership in Urban Sports Club

🧠 Mental health offers through Likeminded

🚲 Option to lease a JobRad

🌱 Sustainable, employee-oriented corporate culture

👨‍👩‍👦 Employer-funded pension, family orientation, health management, and an excellent company restaurant