Customer Service Clerk in Benefits Administration (m/w/d)
Clerk- 46.300,00 € - 52.000,00 € / Year
- 38.5 hours / Week
- Indefinite
- Immediately
- 13.07.2026
- 46.300,00 € - 52.000,00 € / Year
- 38.5 hours / Week
- Indefinite
- Immediately
- 13.07.2026
Language requirements
Intro
Do you want to assist people with questions regarding health insurance benefits and value service-oriented work? At AOK Niedersachsen, you work in a strong community and help ensure that customers receive competent support.
Description
Carefully process transactions related to health insurance benefits administration
Review applications for home help, maternity benefits, child sickness allowance, exemption from co-payments, and AOK additional services
Ensure communication with customers through various contact channels
Independently handle error messages in Oscare®
Guide and assist customers at the information desk in the service centre
Issue certificates
Requirements
Training as a social insurance clerk in health insurance, as a business professional in healthcare, or a comparable qualification
Service and market-oriented approach to work
Good communication skills
What We Offer
💶 Enjoy an attractive salary between €46,300 and €52,000 with opportunities for advancement and receive Christmas and vacation bonuses.
🏠 Benefit from the flexibility of remote work and work up to 60% of the time from home.
🌴 Participate in our "Leisure Investment" program and extend your holiday from 30 to up to 50 days a year.
⏰ Work flexibly with a flexitime model between 6:30 AM and 8:00 PM.
📚 Develop through diverse training opportunities, both online and in our education centre.
💼 Take advantage of our attractive company pension scheme.
🚆 Get the Germany ticket for just €40 per month as a job ticket.
💪 Receive an annual health subsidy of €175 for sports clubs, fitness studios, or bicycle purchases.
🚴♂️ Benefit from subsidies for company bicycle leasing.
🤝 Engage with comprehensive health offerings, including corporate fitness and work sports groups.
🛍️ Enjoy exclusive discounts through our "Corporate Benefits" partner.
Closing
🌍🌈 We welcome applications from individuals of all backgrounds and look forward to receiving your compelling application. 🌈🌍
AOK Niedersachsen. Die Gesundheitskasse.
What we do: Shaping HealthAt AOK Niedersachsen, 6,900 employees bring together their expertise in over 100 professional specialisations to help our insured become and stay healthy. As a nationwide organisation, we also shape the healthcare system, develop the health services of the future, and drive digital networking in the health sector. A wide range of training and development opportunities and numerous career paths offer all employees long-term prospects.
- 1 location
- Economy and finance
- 5,001 - 10,000employees
- 22 open positions