Claims Management Specialist (m/w/d)
Order clerk- From 2.710,00 € / Month
- 25-40 hours / Week
- 1 year
- Immediately
- not specified
- From 2.710,00 € / Month
- 25-40 hours / Week
- 1 year
- Immediately
- not specified
Language requirements
Intro
Every story counts — and at Riverty, you can actively shape your own. In this international FinTech company, you help people gain a better overview of their financial situation. As part of the claims management team, you work with digital processes, engage with various contact persons, and make independent decisions within set frameworks. You thereby make a significant contribution to making financial relationships between people and businesses simpler and fairer.
Description
Providing support to consumers in gaining a clearer understanding of their financial situations
Making independent decisions within the set competence frameworks in the debt collection process
Handling matters such as payment agreements
Utilising a variety of digital communication channels within a modern FinTech environment
Daily contact with various parties, including consumers, lawyers, and debt advisors
Requirements
Basic understanding of processes and experience in a computer-based work environment
Completed vocational training
We value enthusiasm for digital and consumer-oriented debt management — you will learn the practical know-how with us!
What We Offer
🤝 Inclusive and appreciative culture
💪 Health and wellness offerings with supported sports and leisure activities
📚 Many opportunities for professional and personal development, such as through training, language courses, or leadership training
🛍️ Discounts on Bertelsmann products and additional financial benefits
⏰ Flexible work models with mobile office options, flexible working hours, and part-time models
Closing
🌍🌈 We aim to be a fair and inclusive employer. We value the different perspectives that a diverse workforce brings. Therefore, we actively seek individuals who enrich our company with their identity, background, and personal experiences, with or without disabilities. 🌈🌍

Riverty
With more than 4,000 experts across 12 countries and over a billion transactions every year, Riverty is reshaping financial solutions for a new era. Our roots go back to the 1960s, when the originating company was founded as a financial extension to Bertelsmann’s printing services for publishers. Over the decades, the business expanded internationally, evolving from classical B2B factoring into a broad portfolio including fraud prevention, credit services, receivables management, debt collection, and Buy Now Pay Later solutions. In 2022, these strengths were united under one shared ambition and one name: Riverty.Today, we are a FinTech company driven by a clear mission — enabling financial freedom for everyone. We start with the real needs, behaviors, and challenges of consumers and businesses. By combining technology, data, and smart process design, we create human-centric financial products that make transactions seamless, fair, and accessible.Our solutions cover the full transactional cycle: from flexible payment options and intelligent accounting to responsible debt collection. We support people in everyday moments — shopping online, using mobility services, or paying in instalments — while helping our partners grow sustainably. Our goal is not only to facilitate trade, but to actively include more people in the economic cycle through financial technology.Diversity, Equity & Inclusion are integral to how we work. We believe diverse perspectives unlock innovation and strengthen collaboration. Across our international footprint — from Oslo to Vienna, from Amsterdam to Tallinn — we foster an open, respectful culture where everyone can contribute and grow. At Riverty, we are more than a fintech company. We are a global community of creators, explorers, and innovators united by a shared purpose: empowering financial growth for everyone.Join us — and shape your story.
- 1 location
- Economy and finance
- 1,001 - 5,000employees
- 3 open positions
Contact person
Jolina Goeken
