Customer Consultant (m/f/d) - Career Changer Programme 2027

Dortmunder Volksbank is a unique bank: many of our customers are also members of the cooperative, making them co-owners of the bank – a crisis-proof model for over 100 years.

Take your chance now and start your career in consulting. Are you looking for a secure job, real opportunities for development, and a team that sticks together? Then you’re in the right place with us. We are one of the largest cooperative banks in Germany, with over 1,350 employees. Trust, proximity, and competence in our region are important to us.

We are growing further. We are looking for you in full-time or part-time in the Hamm region for our career changer programme as a Customer Consultant (m/f/d).

• Structured Onboarding: We prepare you step by step for your role as a customer consultant – whether in service consulting or private customer consulting.

• Comprehensive Customer Consulting: You'll learn to provide thorough support to customers and find suitable solutions for their needs.

• Relationship Building & Customer Retention: You'll establish long-term relationships with customers, strengthening our market position.

• Teamwork & Mentoring: Work closely with your team. Experienced colleagues will support you.

• Own Customer Base: You will be responsible for your own customers and continually develop your customer base.

• Banking Qualification: You can earn the qualification from the Chamber of Commerce and Industry (IHK). To achieve this, you'll need to pass module exams throughout the year.

• You have successfully completed a commercial apprenticeship.

• You are at least 25 years old.

• You enjoy interacting with people and are eager to learn new things.

• You communicate well, inspire others, and are proactive.

• Good service is important to you and you present yourself confidently.

• You enjoy working in a team and want to develop further.

• You enjoy working in sales and have a passion for selling.

🔒 Permanent employment

💶 Attractive salary according to banking tariff

🏢 Modern workplaces and a supportive environment

🎓 Continuing education that truly advances your career

🎁 Many voluntary additional benefits

🌴 33 days of holiday, plus days off on 24th and 31st December

⏸️ Option for additional unpaid leave

For over 125 years, we have been rooted in the region. We know the people, businesses, and their stories – and support them with heart. Here, you're not just working in a bank, but in a community shaping the future.

Interested? We look forward to receiving your application.