Customer Consultant (m/f/d) - Career Change Programme 2027
Private customer consultant- not specified
- 30-40 hours / Week
- Indefinite
- From 01.01.2027
- not specified
- not specified
- 30-40 hours / Week
- Indefinite
- From 01.01.2027
- not specified
Language requirements
Intro
Dortmunder Volksbank is a unique bank: many of our customers are also members of the cooperative, making them co-owners of the bank – a crisis-proof model for over 100 years.
Seize your chance now and start a career in consulting. Are you looking for a secure job, real career opportunities, and a team that sticks together? Then you're in the right place with us. We are one of the largest cooperative banks in Germany with over 1,350 employees. Trust, proximity, and competence in our region are important to us.
We are continuing to grow. We are looking for you in full-time or part-time for our career change programme as a Customer Consultant (m/f/d) for the East Vest Region.
Description
Structured Onboarding: We prepare you step by step for your role as a customer consultant – in service consulting or private customer consulting.
Holistic Customer Consulting: Learn how to comprehensively support customers and find suitable solutions for their needs.
Relationship Building & Customer Retention: Develop long-term relationships with customers, strengthening our market position.
Teamwork & Mentoring: Work closely with your team, supported by experienced colleagues.
Own Customer Base: Take responsibility for your own customers and continually develop your customer base.
Qualification as a Bank Clerk (m/f/d): Achieve certification from the Chamber of Commerce and Industry by passing module exams throughout the year.
Requirements
You have successfully completed a commercial training programme.
You are at least 25 years old.
You enjoy interacting with people and are eager to learn new things.
You communicate well, are enthusiastic, and take initiative.
Excellent service is important to you, and you have a confident presence.
You enjoy working in a team and wish to develop further.
You like working in sales and have a passion for selling.
What We Offer
🔒 Permanent employment
💶 Attractive salary according to the banking tariff
🏢 Modern workspaces and a respectful environment
🎓 Further training opportunities that truly advance you
🎁 Many additional voluntary benefits
🌴 33 days of holiday, plus additional time off on 24th and 31st December
⏸️ Opportunity for additional unpaid leave
Closing
For over 125 years, we have been rooted in the region. We know the people, the companies, and their stories – and support them with heart. With us, you're not simply working in a bank, but in a community that shapes the future.
Interested? We look forward to your application.
Dortmunder Volksbank eG
Dortmunder Volksbank is a distinctive financial institution. Here, our customers are often also members of the cooperative, making them co-owners of our bank — a crisis-proof success model for over 100 years.Our bank is founded on an invaluable asset: the trust of our customers and members. Those who work with us bear a special responsibility for the capital entrusted to us and the concerns, wishes, and needs of our customers.
- 1 location
- Economy and finance
- 1,001 - 5,000employees
- 4 open positions