Specialist in Operational Applications (m/f/d)

Would you like to support IT applications that are crucial in a bank every day? In this position, you will work in the C/S Applications team and support various areas of the bank in using applications like JIRA securely, stably, and appropriately for their tasks.

• Support and optimisation of operational applications, such as JIRA

• Ensuring stable technical operations

• Management of external service providers

• Execution of IT security tasks (1st Line of Defense)

• Support in 1st and 2nd level support

• Analysis, resolution, and documentation of disruptions

• Advising users on system extensions and conversions

• Coordination of requirements with specialist departments

• Planning, implementation, testing, and introduction of further developments

• Executing release changes in standard software

• Participation in the selection, procurement, and introduction of new applications

• Involvement in projects and special measures

• Assumption of project management or sub-project management tasks

• Advising internal departments before project commencement

• A degree in computer science, business informatics, natural sciences, or economics with at least 3 years of professional experience

• Alternatively, extensive professional experience in the described environment and relevant additional qualifications or certifications

• Understanding of different requirements from various user groups

• Experience in 1st and 2nd level support

• Knowledge of regulatory requirements, such as DORA, is an advantage

• Good knowledge of installation and administration of web and application servers

• Good knowledge in IT security

• Experience with relational databases like MS SQL and MySQL

• Knowledge in modern software development

• Understanding of central infrastructure services such as DNS

• Initial experience in projects or project management is an advantage

• Logical and analytical thinking

• Structured and independent working style

• Creativity and pragmatic solution finding

• Initiative and sense of responsibility

• Teamwork and good communication skills

🚀 Exciting tasks involving the operation and further development of critical applications

💡 Opportunity to contribute your own ideas and actively shape systems

🤝 Close collaboration with users and various departments

📚 Participation in the introduction of new applications and technologies

🏗️ Diverse project tasks with development opportunities

🔒 Work in an environment with a high focus on IT security and stability

🌍🌈 We welcome applications from people of all backgrounds and look forward to receiving your informative application. 🌈🌍