Office Administrator

Akkodis is a global consulting company specialising in Digital Engineering, merging technology and talent to expedite transformation, drive innovation, and build a smarter future. With over 40,000 experts across more than 30 countries, we connect industries and technologies, from AI and Data Analytics to Cloud, Edge, Automation, and Cybersecurity.

Client Details

Do you enjoy working in a structured manner, maintaining an overview of multiple tasks, and supporting clients with competence? Then this position might be just right for you.

In this varied role, you ensure that client orders are processed reliably, inquiries are responded to quickly, and collaboration with sales partners runs smoothly. You act as a crucial link between clients, partners, and internal teams.

Job Description

• You process client orders reliably and according to predefined quality standards.
• You maintain relevant data, transmit and finally check orders.
• You handle complaints in a solution-oriented manner and clarify issues by phone if necessary.
• You manage written and telephonic inquiries from our sales partners.
• You independently perform general back-office and administrative tasks.
• You support the team within the framework of a project-related service hotline (inbound).
• You professionally accompany prospective clients and customers in concluding new orders.

Profile

• A successfully completed commercial training or a comparable qualification.
• Initial professional experience in customer service, internal sales, or order processing.
• A structured and independent way of working.
• Excellent communication skills and a friendly demeanour.
• Confident use of standard MS Office applications.
• High service and customer orientation as well as a sense of responsibility.
• Enjoyment in interacting with people both over the phone and in writing.

The Offer

• The opportunity to partly work from home/remote, benefiting from the advantages of hybrid work (flexible working).
• Team spirit and diversity.
• Work-life balance.
• Attractive remuneration.
• Social benefits.
• Diverse training opportunities.
• Team and sports events.
• Global network.
• Attractive employee referral programme.

Benefits may vary depending on position and location. For an overview of our benefits, please visit our website under Careers and Benefits.