Advance Your Career in an International and Growing Company Are you ready to take on new challenges and contribute to maintaining high service standards in a dynamic, expanding organization? Join our dedicated team in Riga and play a key role in fostering digital trust and safety. We offer comprehensive relocation support to help you settle comfortably in Latvia.
What We Offer
- Competitive Salary Package with Growth Opportunities based on experience
- Performance-Based Bonus Program
- Complete Hardware Setup for Your Home Office
- Extensive, Fully Paid Training Program to Prepare You for Success
- Flexible Work-from-Home Options
- Support with Relocation, Work Permit, and Documentation
- Modern Office Facilities in Central Riga
- Multicultural Work Environment with Flat Hierarchies and Inclusive Culture
- Access to Career Academy for Ongoing Professional Development
- Employee Referral Bonuses
- Regular Team Events and Wellness Programs
Your Responsibilities
- Provide expert technical support to address customer inquiries and resolve issues
- Understand client needs to deliver tailored solutions
- Manage support requests across multiple channels (phone, email, chat)
- Ensure high quality of service and customer satisfaction
- Accurately document all support interactions and resolutions
Your Profile
- Fluent in Hebrew (written and spoken) and proficient in English (minimum B2 level)
- Basic technical knowledge with a keen interest in troubleshooting
- Prior experience in customer service or technical support is advantageous
- Strong analytical skills and a solution-oriented mindset
- Professional, reliable, and adaptable to new systems and processes
- Eligible to work in the EU
- Reliable internet connection for remote work when applicable
- Willingness to work in shifts to cover extended service hours
Ready for Your Next Career Step? Apply now to start your international career with a stable entry, real growth potential, and a workplace that fosters your professional development.