Order Clerk for Co-Payment Claims (m/w/d)

Order clerk
26382, Wilhelmshaven
Full-time
47.400,00 € - 57.900,00 € / Year
38.5 hours / Week
14 months
Immediately
09.08.2026
posting-qr-code
26382, Wilhelmshaven
Full-time
47.400,00 € - 57.900,00 € / Year
38.5 hours / Week
14 months
Immediately
09.08.2026

Language requirements

Intro

Welcome to the Health Fund – a community that values diversity! Together we support the health of our insured members and promote our personal development. Because together, we move forward.

Description

In this position, you will undertake a variety of tasks related to co-payments and claims.

  • You will efficiently and purposefully manage the collection of co-payments.

  • This includes conducting dunning procedures, offsetting requests, and enforcement actions.

  • You will confidently respond to and advise on internal inquiries and customer complaints.

  • You will prepare statements of claims and process refunds.

Requirements

  • You have completed training as a social insurance clerk or a legal assistant.

  • You have practical experience in the area of debt collection.

  • You are well-versed in the services and co-payment laws of health insurance.

  • You are proficient in MS Office and specific programs like oscare (SAP).

  • Discretion and reliability are your strong suits.

What We Offer

💶 Start with an attractive salary in group 5, with the possibility to advance to group 6.

🌴 Enjoy 30 days of annual leave, in addition to Christmas Eve and New Year's Eve being non-working days.

⏰ Benefit from flexible working hours in full or part-time.

📚 Take advantage of our training opportunities at our educational centre.

🚇 Get the Deutschlandticket for a favourable 40 EUR per month.

🚴 You receive an annual health subsidy of 175 EUR.

🧘 We support your health with corporate fitness and other offers.

🏬 Benefit from exclusive discounts through our partner "Corporate Benefits".

Closing

As an employer, we value diversity! We welcome every gender and age, all nationalities, ethnic and social backgrounds, religions and beliefs, disabilities, and sexual orientations and identities.

Feel free to include a short video with your application so we can get to know you better. We look forward to receiving your application!

AOK Niedersachsen. Die Gesundheitskasse.

What we do: Shaping HealthAt AOK Niedersachsen, 6,900 employees across more than 100 professional specialisations pool their expertise to help our insured members get healthy and stay healthy. As a major player nationwide, we also shape the health system, develop the healthcare services of the future, and advance digital networking in the health sector. A wide range of training and development opportunities and numerous career paths open up long-term prospects for our employees.

1 location
Economy and finance
5,001 - 10,000employees
11 open positions

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