Claims Representative (f/m/d)

Claims Representative
20537, Hamburg
Full-time
33.000,00 € - 42.000,00 € / Year
40 hours / Week
Indefinite
Immediately
not specified
posting-qr-code
20537, Hamburg
Full-time
33.000,00 € - 42.000,00 € / Year
40 hours / Week
Indefinite
Immediately
not specified

Intro

We are looking for a motivated individual to join our team as a Claims Representative in the field of Claims Management in Hamburg. This role offers you the opportunity to actively shape the future of mobility and promote attractive alternatives to vehicle ownership.

Description

  • Handling vehicle damage claims

  • Contact with insurance companies, freight forwarders, and service providers

  • Writing emails and letters to customers, authorities, lawyers, and other entities

  • Preparing invoices for claims

  • Verifying incoming payments

  • Making decisions on the settlement of claims

  • Negotiating outstanding claims

  • Engaging with internal departments and external partners

Requirements

  • Commercial training or a similar qualification

  • Experience in insurance or law is an advantage

  • Experience in claims processing, preferably in the automotive field

  • Friendly interaction with internal and external customers

  • Confident demeanor and sense of responsibility

  • Independent, structured, and solution-oriented working style

  • Excellent German and English skills, both spoken and written

What We Offer

🚗 Car rental discounts for you and your family

🛍️ Discounts with travel and leisure partners

💳 €40 monthly benefit on your shopping card

🚆 Option for partial subsidy for the Deutschlandticket

🎂 A day off on your birthday and a €50 voucher

💶 Annual gross salary between €33,000 and €42,000 for 40 hours

🏔️ 30 days of vacation per year and 20 days of workation

📚 Training and internal career opportunities

⏰ Flexible working hours with flexitime

🏠 Mobile working with up to 3 days home office

🤩 Health offers

👵 Contribution to occupational pension

Closing

🌍🌈 We welcome applications from people of all backgrounds and look forward to your compelling application. 🌈🌍

Europcar Mobility Group - EMobG Services GmbH

Together forward - Join Europcar! The Europcar Mobility Group is a leading provider of mobility services. Our aim is to offer attractive alternatives to vehicle ownership and play a key role in sustainable mobility. Hence, we offer a wide range of mobility solutions for cars and vans – whether for a few hours, days, weeks, months, or longer – with a modern fleet that will become increasingly "greener" in the years to come.Customer satisfaction is at the heart of our business and drives the continuous development of new offers.In Germany, we are represented by the following brands: - Europcar® – European leader in car and van rental - myEuropcar® – Enjoy full flexibility with our myEuropcar car subscription! - Europcar on demand® – one of the European leaders in round-trip car sharingWorldwide, we offer our mobility solutions through an extensive network in over 130 countries, including wholly-owned subsidiaries. Eighteen of these are in Europe, one in the USA, and two in Australia and New Zealand, complemented by franchisees and partners.Behind our group and brands is a strong team continuously growing. Interested in being part of it?

10 locations
Hospitality, Tourism...
1,001 - 5,000employees
3 open positions

Contact person

Larissa Marie Janta

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