Customer Consultant (m/f/d) - Career Change Programme 2027

Dortmunder Volksbank is a unique bank: Many of our clients are also members of the cooperative and therefore co-owners of the bank – a crisis-proof model for over 100 years.

Take your chance now and start in consultation. Are you looking for secure employment, real development opportunities, and a team that supports each other? Then you've come to the right place. We are one of the largest cooperative banks in Germany with over 1,350 employees. Trust, closeness, and competence in our region are important to us.

We are growing. We are looking for you for our Career Change Programme as a Customer Consultant (m/f/d) in full-time or part-time for the Unna region.

• Structured Onboarding: We will prepare you step by step for your role as a customer consultant – whether in service consultancy or private customer consulting.

• Comprehensive Customer Consultation: You will learn to provide thorough support to clients and find suitable solutions for their needs.

• Relationship Building & Customer Loyalty: You will build long-term relationships with clients, strengthening our market position.

• Teamwork & Mentoring: You will work closely with your team. Experienced colleagues will support you.

• Own Client Base: You will be responsible for your own clients and continually develop your customer base.

• Qualification as a Bank Clerk (m/f/d): You can achieve this qualification with the IHK by passing module exams during the year.

• You have successfully completed a commercial apprenticeship.

• You are at least 25 years old.

• You enjoy working with people and are eager to learn new things.

• You communicate well, can inspire others, and take initiative.

• Good service is important to you, and you have a confident presence.

• You enjoy working in a team and wish to develop further.

• You enjoy sales and are keen on selling.

🔒 Permanent employment

💶 Good pay according to banking tariffs

🏢 Modern workplaces and a respectful environment

🎓 Further training that truly aids your development

🎁 Many voluntary additional benefits

🌴 33 days of holiday, plus time off on 24th and 31st December

⏸️ Option to take additional unpaid leave

For over 125 years, we have been rooted in the region. We know the people, the companies, and their stories – and support them with heart. Here, you don't just work at a bank, but in a community that shapes the future.

Interested? We look forward to your application.