Team Leader / Deputy Location Manager (f/m/d)

Operations Manager
22041, Hamburg
Full-time
35.000,00 € - 37.200,00 € / Year
40 hours / Week
Indefinite
Immediately
not specified
posting-qr-code
22041, Hamburg
Full-time
35.000,00 € - 37.200,00 € / Year
40 hours / Week
Indefinite
Immediately
not specified

Intro

Europcar Mobility Group is a leading car rental provider offering attractive alternatives to owning a vehicle. We are looking for you as a Team Leader or Deputy Location Manager for our branch in Hamburg Wandsbek, full-time (permanent).

Description

  • Support branch management in daily operations and take over station management in their absence

  • Lead the service team, train in customer service and sales, and develop team members further

  • Responsible for shift planning of the branch team

  • Monitor the vehicle fleet in terms of utilisation, availability, and damage management

  • Advise customers at the counter, rent out vehicles, and actively sell additional services such as upgrades and insurance

Requirements

  • Passion for cars and a valid driver's licence

  • Professional experience in service or sales, e.g., car rental, retail, hotel industry, or gastronomy

  • Initial leadership experience (e.g., as a shift leader or team lead) is an advantage

  • Strong customer orientation and a passion for service

  • Fluent German and good English skills (or willingness to improve them)

Required driving license

  • Car (B, BF17, BE)

What We Offer

🚗 Car rental discounts for you and your family, as well as discounts with partners
💳 €40 monthly bonus on your benefits card
🎂 Day off and €50 credit on your birthday
💶 Transparent gross salary between €35,000 and €37,200 per year (40 hours)
🌴 30 days of annual leave
📚 Continuous training and real internal career opportunities
🏠 Health offers from eye check-ups to dental care
🧓 Attractive company pension scheme contributions

Closing

🌍🌈 We welcome applications from people of all backgrounds and look forward to receiving your detailed application. 🌈🌍

Europcar Mobility Group - EMobG Services GmbH

Let's move forward together - Join Europcar! The Europcar Mobility Group is one of the leading providers of mobility services. Our aim is to offer attractive alternatives to vehicle ownership and play a decisive role in sustainable mobility. Therefore, we offer a wide range of mobility solutions for cars and vans - whether for a few hours, a few days, a week, a month, or longer - with a modern fleet that will become increasingly "green" in the coming years.Customer satisfaction is our focus and forms the basis for the continuous development of new offers.In Germany, we are represented by the following brands: - Europcar® – European market leader for car and van rentals - myEuropcar® – Enjoy full flexibility with our myEuropcar car subscription! - Europcar on demand® – one of the European market leaders for round-trip carsharingWorldwide, we offer our mobility solutions through an extensive network in over 130 countries, including wholly-owned subsidiaries. These include 18 in Europe, one in the USA, and two in Australia and New Zealand, complemented by franchisees and partners.Behind our group and our brands stands a strong, ever-growing team. Keen to join us?

10 locations
Hospitality, Tourism...
1,001 - 5,000employees
3 open positions

Contact person

Larissa Marie Janta

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