Career Change: Customer Advisor (m/f/d)

Account Manager
22041, Hamburg
Full-time, Part-time
From 30.000,00 € / Year
20-40 hours / Week
Indefinite
Immediately
not specified
posting-qr-code
22041, Hamburg
Full-time, Part-time
From 30.000,00 € / Year
20-40 hours / Week
Indefinite
Immediately
not specified

Language requirements

Intro

At the Europcar Mobility Group, we are helping shape the future of mobility. For 75 years, we have been providing mobility solutions for both private and business clients.

This includes cars and vans for a few hours, several days, or even longer. We are looking for a full-time Customer Advisor in Hamburg Bahrenfeld. Career changers are welcome and will receive comprehensive training.

Description

  • Rental of the Europcar vehicle fleet

  • Advising customers on vehicles and additional services

  • Selling add-on services for an enhanced customer experience

  • Planning and allocation of vehicles

  • Cash management and other administrative tasks

  • Close collaboration with the team

  • Participation in comprehensive training

Requirements

  • Enjoy interacting with customers

  • Friendly demeanour

  • Initial experience in sales, hospitality, gastronomy, or retail is beneficial

  • Fluent German skills

  • Basic knowledge of English or willingness to learn

  • Strong communication skills and team spirit

  • Willingness to work weekends and public holidays

  • Interest in cars

Required driving license

  • Car (B, BF17, BE)

What We Offer

🚗 Discounts on rental cars and a subsidy for the AutoAbo

🎫 20 euros subsidy for the Deutschlandticket per month

🛒 At least 20 euros on a benefits card for shopping or gym memberships

🏬 Discounts with partner companies for travel and leisure

📚 Training and internal career opportunities

🕒 Flexible working hours in a modern workplace

🤺 Health offerings, such as eye checks and dental care

👵 Contribution to company pension scheme

🌴 30 days of holiday per year

📄 Permanent full-time position in Hamburg Bahrenfeld

Closing

🌍🌈 We welcome applications from people of all backgrounds and look forward to your compelling application. 🌈🌍

Europcar Mobility Group - EMobG Services GmbH

Together Forward - Become part of Europcar! The Europcar Mobility Group is a leading provider of mobility services. Our goal is to offer attractive alternatives to car ownership and play a decisive role in sustainable mobility. Therefore, we offer a wide range of mobility solutions for cars and vans – whether for a few hours, a few days, a week, a month, or longer – with a modern fleet that will become increasingly "greener" in the coming years.Customer satisfaction is at the heart of everything we do and is the foundation for the continuous development of new offers.In Germany, we are represented by the following brands: - Europcar® – European market leader in car and van rental - myEuropcar® – Enjoy full flexibility with our myEuropcar car subscription! - Europcar on demand® – one of the European market leaders in round-trip car sharingWorldwide, we offer our mobility solutions through an extensive network in over 130 countries, including wholly-owned subsidiaries. These include 18 in Europe, one in the USA, and two in Australia and New Zealand, complemented by franchisees and partners.Behind our group and our brands is a strong team that is continuously growing. Interested in joining?

10 locations
Hospitality, Tourism...
1,001 - 5,000employees
3 open positions

Contact person

Larissa Marie Janta

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