Candidates : Dorcas Atieno
and originally from Kenya.
I’m in Germany for one year and one month
and live in Berlin, Germany.
Desired job
I speak
Job desire
Corporate Customer Advisor
- Banking, finance and insurance, Economy and finance
Receptionist
- Hotel industry, Hospitality and tourism
Sales Assistant
- Secretariat, commercial assistance, Economy and finance
About me
Application for a position of Receptionist, Front office agent, Customer Service, Sales Associate
Dear Hiring Manager,
I am writing to express my interest in Receptionist, Front office agent, Customer service or contact center representative position as advertised. I am seeking a new opportunity that aligns more closely with my passion and expertise in Customer Service management.
With a proven track record in hospitality management and a dedication to ensuring exceptional guest experiences, I am confident in my ability to contribute to the success of your team.
In my previous role as a front office supervisor, I successfully led a front office team in delivering high quality customer service, my responsibilities included overseeing check-in and check-out processes, resolving guests’ issues and implementing efficient communication systems. Through strategic planning and effective leadership, I consistently achieved and exceeded performance targets.
I am impressed by the commitment to excellence, and I am eager to bring my skills in staff development, customer relations and operational efficiency to contribute to the continued success of your front office. My ability to adapt to a fast-paced environment and implement innovative solutions aligns seamlessly with the dynamic nature of your industry. I would welcome the opportunity to further discuss how my skills and experience make me a strong fit for the open position.
Thank you for considering my application. I look forward to the possibility of contributing to your team and ensuring the highest standards of service.
Sincerely,
Dorcas
-A hands-on problem solver who finds it easy to adapt to any work circumstances. -Proven experience in a supervisory role within the hotel
Previous experiences
- 1 year
1 monthCustomer Relationship Manager
- 1 year
11 monthsStudies: BACHELOR OF BUSINESS ADMINISTRATION AND MANAGEMENT
01/2011 - 12/2012Nairobi, KenyaUNIVERSITY OF NAIROBIbachelor of business administrationStatus: Completed successfully - 10 months
Studies: DIPLOMA IN HOTEL MANAGEMENT IN FRONT OFFICE
03/2006 - 01/2007Nairobi, KenyaKENYA UTALII COLLEGE OF HOTEL MANAGEMENTDIPLOMA IN HOTEL MANAGEMENTStatus: Completed successfully