Candidates Dorcas Atieno

I’m 38 years old
and originally from Kenya.
I’m in Germany for one year and one month
and live in Berlin, Germany.
Open to relocate for job

Desired job

Full-time

Job desire

  • Corporate Customer Advisor
    • Banking, finance and insurance, Economy and finance
  • Receptionist
    • Hotel industry, Hospitality and tourism
  • Sales Assistant
    • Secretariat, commercial assistance, Economy and finance

About me

Application for a position of Receptionist, Front office agent, Customer Service, Sales Associate

Dear Hiring Manager,

I am writing to express my interest in Receptionist, Front office agent, Customer service or contact center representative position as advertised. I am seeking a new opportunity that aligns more closely with my passion and expertise in Customer Service management.
With a proven track record in hospitality management and a dedication to ensuring exceptional guest experiences, I am confident in my ability to contribute to the success of your team.
In my previous role as a front office supervisor, I successfully led a front office team in delivering high quality customer service, my responsibilities included overseeing check-in and check-out processes, resolving guests’ issues and implementing efficient communication systems. Through strategic planning and effective leadership, I consistently achieved and exceeded performance targets.
I am impressed by the commitment to excellence, and I am eager to bring my skills in staff development, customer relations and operational efficiency to contribute to the continued success of your front office. My ability to adapt to a fast-paced environment and implement innovative solutions aligns seamlessly with the dynamic nature of your industry. I would welcome the opportunity to further discuss how my skills and experience make me a strong fit for the open position.
Thank you for considering my application. I look forward to the possibility of contributing to your team and ensuring the highest standards of service.

Sincerely,
Dorcas

-A hands-on problem solver who finds it easy to adapt to any work circumstances. -Proven experience in a supervisory role within the hotel

Previous experiences

  • 1 year
    1 month

    Customer Relationship Manager

    10/2023 - 11/2024
    Berlin, Germany
    YOSHI EN GmbH
  • 1 year
    11 months

    Studies: BACHELOR OF BUSINESS ADMINISTRATION AND MANAGEMENT

    01/2011 - 12/2012
    Nairobi, Kenya
    UNIVERSITY OF NAIROBI
    bachelor of business administration
    Status: Completed successfully
  • 10 months

    Studies: DIPLOMA IN HOTEL MANAGEMENT IN FRONT OFFICE

    03/2006 - 01/2007
    Nairobi, Kenya
    KENYA UTALII COLLEGE OF HOTEL MANAGEMENT
    DIPLOMA IN HOTEL MANAGEMENT
    Status: Completed successfully

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