Candidates Dorcas Atieno

I’m 38 years old
and originally from Kenya.
I’m in Germany for 7 months
and live in Berlin, Germany.
Open to relocate for job

Desired job

Full-time

Job desire

  • Corporate Customer Advisor
    • Banking, finance and insurance, Office, marketing, finance, law, security
  • Receptionist
    • Hotel reception, floor, Tourism, hospitality, leisure
    • Hotel reception, floor, Tourism, hospitality, leisure
  • Sales Assistant
    • Secretariat, commercial assistance, Office, marketing, finance, law, security
    • Sales, consulting, purchasing, Trade, logistics, transport

About me

Application for a position of Receptionist, Front office agent, Customer Service, Sales Associate

Dear Hiring Manager,

I am writing to express my interest in Receptionist, Front office agent, Customer service or contact center representative position as advertised. I am seeking a new opportunity that aligns more closely with my passion and expertise in Customer Service management.
With a proven track record in hospitality management and a dedication to ensuring exceptional guest experiences, I am confident in my ability to contribute to the success of your team.
In my previous role as a front office supervisor, I successfully led a front office team in delivering high quality customer service, my responsibilities included overseeing check-in and check-out processes, resolving guests’ issues and implementing efficient communication systems. Through strategic planning and effective leadership, I consistently achieved and exceeded performance targets.
I am impressed by the commitment to excellence, and I am eager to bring my skills in staff development, customer relations and operational efficiency to contribute to the continued success of your front office. My ability to adapt to a fast-paced environment and implement innovative solutions aligns seamlessly with the dynamic nature of your industry. I would welcome the opportunity to further discuss how my skills and experience make me a strong fit for the open position.
Thank you for considering my application. I look forward to the possibility of contributing to your team and ensuring the highest standards of service.

Sincerely,
Dorcas

-A hands-on problem solver who finds it easy to adapt to any work circumstances. -Proven experience in a supervisory role within the hotel

Previous experiences

  • 7 months

    Customer Relationship Manager

    10/2023 - 05/2024
    Berlin, Germany
    YOSHI EN GmbH
  • 1 year
    11 months

    Studies: BACHELOR OF BUSINESS ADMINISTRATION AND MANAGEMENT

    01/2011 - 12/2012
    Nairobi, Kenya
    UNIVERSITY OF NAIROBI
    bachelor of business administration
    Status: Completed successfully
  • 10 months

    Studies: DIPLOMA IN HOTEL MANAGEMENT IN FRONT OFFICE

    03/2006 - 01/2007
    Nairobi, Kenya
    KENYA UTALII COLLEGE OF HOTEL MANAGEMENT
    DIPLOMA IN HOTEL MANAGEMENT
    Status: Completed successfully
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