Dorcas Atieno

Application for a position of Receptionist, Front office agent, Customer Service, Sales AssociateDear Hiring Manager,I am writing to express my interest in Receptionist, Front office agent, Customer service or contact center representative position as advertised. I am seeking a new opportunity that aligns more closely with my passion and expertise in Customer Service management. With a proven track record in hospitality management and a dedication to ensuring exceptional guest experiences, I am confident in my ability to contribute to the success of your team. In my previous role as a front office supervisor, I successfully led a front office team in delivering high quality customer service, my responsibilities included overseeing check-in and check-out processes, resolving guests’ issues and implementing efficient communication systems. Through strategic planning and effective leadership, I consistently achieved and exceeded performance targets. I am impressed by the commitment to excellence, and I am eager to bring my skills in staff development, customer relations and operational efficiency to contribute to the continued success of your front office. My ability to adapt to a fast-paced environment and implement innovative solutions aligns seamlessly with the dynamic nature of your industry. I would welcome the opportunity to further discuss how my skills and experience make me a strong fit for the open position. Thank you for considering my application. I look forward to the possibility of contributing to your team and ensuring the highest standards of service.Sincerely, Dorcas