Mahmoud Mohamed
- Rheine, Deutschland
- Strong background in CCNA and MCSA, with Three years of help desk experience providing software, hardware, client/server, Cloud and networking technical support.- Success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues.- Ability to communicate effectively with technical and non-technical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.
Ich suche
Ich suche eine Festanstellung oder einen Minijob im Bereich Tier 2 Help Lines , Technical Support , IT Systems (Tier 2 Help Lines , Technical Support , IT Systems).
Ich spreche
Mein bisheriger Werdegang
- 01/2020 - 12/20222 Jahre, 10 Monate
- 01/2020 - 01/20221 Jahr, 11 Monate
- 01/2020 - 12/20211 Jahr, 11 MonateStudium
Telecommunications systems and Network
- 10/2019 - 05/20206 MonateAusbildung
Tier 3 Service Desk Specialist
- Hamda Al Ghanem factory for Industry
- 10/2019 - 05/20206 Monate
- 05/2018 - 12/20191 Jahr, 7 Monate
- 01/2018 - 10/20191 Jahr, 9 Monate
- 05/2017 - 10/20214 Jahre, 5 Monate
- 03/2017 - 05/20214 Jahre, 2 Monate
- 01/2017 - 01/20171 Monat
- 10/2013 - 01/20184 Jahre, 2 Monate