Customer Services Manager (d/f/m)
Für unseren Kunden am Standort Hamburg suchen wir einen Customer Services Manager (d/f/m)
Der Stelleninhaber (m/w/d) übernimmt in den wesentlichen folgenden Tätigkeiten:
The Jobholder (d/f/m) will work as a Customer Service Manager. The Airspace Customer Definition Centre (CDC) is the unique and world-class location/facility where airline customers (Airlines and leasing companies) can explore various interior options for their new aircraft, select and discuss individual layouts and define their cabin interior. It aims to speed up the definition process and support both airline customers but also Airbus programmes teams during cabin customization meetings
This position is not suitable for working from home.
Represents Airbus in front of customers by ensuring first class customer service
Acts as the Customer Definition Centre (CDC) entry point for the various internal Airbus departments as well as the CDC technical team
Prepare and drive an individual visit / guidance agenda for every customer
Guarantees the on-time availability of dedicated experts and equipment for each customer meeting
Represents Airbus in front of the involved Airbus cabin suppliers
Persönliche Anforderungen:
Independent, structured and result-oriented work in a creative enviroment
Strong communication skills to work with contacts at all levels and maintain business relationships
Strong customer focus
Studium:
Projektmanagement, Wirtschaftsingenieur, Betriebswirtschaft, Internationales Management
Berufserfahrung:
Assistenz, Kundenservice/ Customer Service
Sprachkenntnisse:
Deutsch
andere Sprachen von Vorteil
Weitere Qualifikationen:
Erfahrung als Flugbegleiter(in) von Vorteil
Wir hoffen, dass wir Ihr Interesse geweckt haben und freuen uns auf Ihre Bewerbung.