Solution Analyst, X Delivery

not specified
40 hours / Week
Indefinite
Immediately
not specified
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Description

Candidates should possess an entrepreneurial drive and have demonstrated experience in client service & working with company transformation projects. As an Analyst you will work in a growing global team, providing industry & topic expertise and insights whilst working together with case and proposal teams to provide knowledge assets, methodologies, software solutions, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Additionally, you will support your topic/sector in developing existing & new intellectual property and knowledge/software assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As an Analyst, you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.

Primary responsibilities include (and not limited to):
* Collaborates with BCG case teams, clients, and experts to understand business problems, and suggest appropriate methodology/software solutions based on client's business needs and program specifics.
* Demonstrates understanding of the client's overall problem and generates framework or solutions for team quickly.
* Gains a deep understanding of BCG Transform & Post-Merger-Integration (PMI) methodologies, proactively applying them to client cases through relevant knowledge assets or software solutions.
* Serves as a thought partner, providing problem-solving insights and sector expertise, while building credibility with case teams and clients.
* Manages implementation project plans with clients, setting realistic expectations based on current methodology, product, and service offerings.
* Engages in a solution-oriented approach, addressing client inquiries and issues timely, while continuously seeking opportunities for service improvement.
* Collects, synthesizes, and analyzes case team learnings and outputs to develop new proprietary assets.
* Translates methodology into applicable software product(s) where required; configures solutions to tailor it to client context to generate insightful solutions (no technical/coding knowledge required).
* Collaborates with Client, Engineering and relevant Support teams to help diagnose and resolve software related technical and/or non-technical problems, bugs, performance, and other issues.

Candidates should possess an entrepreneurial drive and have demonstrated experience in client service & working with company transformation projects. As an Analyst you will work in a growing global team, providing industry & topic expertise and insights whilst working together with case and proposal teams to provide knowledge assets, methodologies, software solutions, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helpin...

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