Donald Kolonkouo Pemsou

Sonnewalde, Deutschland

Polyvalent worker in the area of computer sciences , marketing and communication. Ability of communication , coordination and analysis skills Ability of oral and written communication skills (french-russian-english) Ability of oral and written translations skills (french-russian-english) Quiet Good experience of customer support and call center experience Quiet Good experience of telemarketing and online sales Good experience of work with Inbounds and Outbounds Calls , Chat , Emails Good experience in great pressure work and Customer conflict resolution Flexible and quick faculties of learning Good level of Operating system ( windows) Customer service App ( Genesys , Zendesk , Slack) Web Programming Experience CMS ( Worpress, Prestashop , Mysql , Wamp SERVER etc)

Desired employment

I’m looking for an apprenticeship or a permanent position in the area of Customer Service, Nouvelle Formation si necessaire (Customer Service, Nouvelle Formation si necessaire).

I speak

Previous experiences

  • 09/2019 - 03/2022
    2 years
    5 months

    Customer Service , IT

    Apprenticeship
    Odessa, Ukraine
    Autodoc AG
  • 09/2019 - 03/2022
    2 years
    5 months

    Customer Service

  • 01/2012 - 09/2019
    7 years
    8 months

    Technical Sales agent

    Apprenticeship
    Odessa, Ukraine
    ICALL , BECONNECT
  • 08/2011 - 10/2011
    2 months

    Technical support

    Apprenticeship
    Odessa, Ukraine
    Wildix
  • 09/2006 - 06/2010
    3 years
    9 months

    Studies: Computer Science

    Odessa, Ukraine
    Odessa National Polytechnic University
    Bachelor of Computer Science
  • 10/2000 - 09/2005
    4 years
    11 months

    Studies: Economic science and management

    Jaunde, Kamerun
    University of Yaounde 2
    Bachelor of Economic science and management

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