Candidates : Donald Kolonkouo Pemsou
and originally from Cameroon.
I’m in Germany for 2 years and 8 months
and live in Sonnewalde, Germany.
Desired job
I speak
About me
Polyvalent worker in the area of computer sciences , marketing and communication.
Ability of communication , coordination and analysis skills
Ability of oral and written communication skills (french-russian-english)
Ability of oral and written translations skills (french-russian-english)
Quiet Good experience of customer support and call center experience
Quiet Good experience of telemarketing and online sales
Good experience of work with Inbounds and Outbounds Calls , Chat , Emails
Good experience in great pressure work and Customer conflict resolution
Flexible and quick faculties of learning
Good level of Operating system ( windows) Customer service App ( Genesys , Zendesk , Slack)
Web Programming Experience CMS ( Worpress, Prestashop , Mysql , Wamp SERVER etc)
According to my experience I am ready for a new experience and challenges, in a new environment , and also go beyond my past experiences
Previous experiences
- 2 years
5 monthsApprenticeship: Customer Service , IT
09/2019 - 03/2022Odessa, UkraineAutodoc AGStatus: Completed successfully - 2 years
5 monthsCustomer Service
- 7 years
8 monthsApprenticeship: Technical Sales agent
01/2012 - 09/2019Odessa, UkraineICALL , BECONNECTStatus: Completed successfully - 2 months
Apprenticeship: Technical support
08/2011 - 10/2011Odessa, UkraineWildixStatus: Not completed - 3 years
9 monthsStudies: Computer Science
09/2006 - 06/2010Odessa, UkraineOdessa National Polytechnic UniversityBachelor of Computer ScienceStatus: Completed successfully - 4 years
11 monthsStudies: Economic science and management
10/2000 - 09/2005Jaunde, CameroonUniversity of Yaounde 2Bachelor of Economic science and managementStatus: Completed successfully