Service Owner (m/f/d)

IT Quality Manager
30519, Hannover
Full-time
79.900,00 € - 98.800,00 € / Year
38.5 hours / Week
Indefinite
Immediately
17.06.2026
posting-qr-code
30519, Hannover
Full-time
79.900,00 € - 98.800,00 € / Year
38.5 hours / Week
Indefinite
Immediately
17.06.2026

Language requirements

Intro

At AOK Niedersachsen, you will work in a strong community dedicated to the health of its insured members. In this role, you will take responsibility for key IT services and contribute to their successful development.

Description

  • Responsibility for the entire lifecycle of IT services – from planning and development to continuous improvement

  • Ensuring that services meet department requirements and add value

  • Acting as the central interface between IT, departments, and management

  • Managing communication with stakeholders and external service providers

  • Coordinating IT and business processes for smooth service delivery

  • Preparing decision documents and coordinating them with relevant parties

  • Measuring service quality, reporting on it, and moderating regular service reviews

Requirements

  • Degree in (business) informatics or a comparable qualification

  • Several years of relevant professional experience in the IT sector

  • Good knowledge of IT Service Management and Application Management

  • Ideally, knowledge of IT architectures and complex system landscapes

  • Experience dealing with standards and norms such as ITIL and ISO 27000 ff.

  • Proficient German language skills at B2/C1 level

What We Offer

4b6 Benefit from a salary between €79,900 and €98,800, including Christmas and holiday bonuses

3e0 Work flexibly: up to 80% of your work time can be spent in a home office

334 Enjoy up to 50 days of holiday per year through our “Leisure Investment” programme

3f0 Work within a flexible hours framework between 6:30 am and 8:00 pm

4da Access numerous training opportunities at our education centre or online

3e6 Benefit from our AOK pension scheme with attractive interest rates

686 Receive the Germany ticket for only €40 per month

3cb e0f264f e0f Receive €175 annually for sports and health activities

6b4264f e0f Take advantage of our subsidy for service bicycle leasing

9d8264f e0f Our health offerings include corporate fitness and ergonomic coaching

6d2 Special discounts through our partner “Corporate Benefits” complete the package

Closing

30d308 We welcome applications from individuals of all backgrounds and look forward to receiving your compelling application. 30830d

Please send us your application along with a short video, if possible. We look forward to hearing from you!

AOK Niedersachsen. Die Gesundheitskasse.

What we do: Shaping healthAt AOK Niedersachsen, 6,900 employees across over 100 professional specialisations combine their expertise to help our members stay healthy. As a nationwide presence, we also shape the health system, develop future health services, and advance digital networking in the health sector. Diverse training and development opportunities and numerous career paths provide all employees with long-term prospects.

1 location
Economy and finance
5,001 - 10,000employees
6 open positions

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