Service Owner (m/f/d)
IT Quality Manager- 79.900,00 € - 98.800,00 € / Year
- 38.5 hours / Week
- Indefinite
- Immediately
- 17.06.2026
- 79.900,00 € - 98.800,00 € / Year
- 38.5 hours / Week
- Indefinite
- Immediately
- 17.06.2026
Language requirements
Intro
At AOK Niedersachsen, you will work in a strong community dedicated to the health of its insured members. In this role, you will take responsibility for key IT services and contribute to their successful development.
Description
Responsibility for the entire lifecycle of IT services – from planning and development to continuous improvement
Ensuring that services meet department requirements and add value
Acting as the central interface between IT, departments, and management
Managing communication with stakeholders and external service providers
Coordinating IT and business processes for smooth service delivery
Preparing decision documents and coordinating them with relevant parties
Measuring service quality, reporting on it, and moderating regular service reviews
Requirements
Degree in (business) informatics or a comparable qualification
Several years of relevant professional experience in the IT sector
Good knowledge of IT Service Management and Application Management
Ideally, knowledge of IT architectures and complex system landscapes
Experience dealing with standards and norms such as ITIL and ISO 27000 ff.
Proficient German language skills at B2/C1 level
What We Offer
4b6 Benefit from a salary between €79,900 and €98,800, including Christmas and holiday bonuses
3e0 Work flexibly: up to 80% of your work time can be spent in a home office
334 Enjoy up to 50 days of holiday per year through our “Leisure Investment” programme
3f0 Work within a flexible hours framework between 6:30 am and 8:00 pm
4da Access numerous training opportunities at our education centre or online
3e6 Benefit from our AOK pension scheme with attractive interest rates
686 Receive the Germany ticket for only €40 per month
3cbe0f 264fe0f Receive €175 annually for sports and health activities
6b4 264fe0f Take advantage of our subsidy for service bicycle leasing
9d8 264fe0f Our health offerings include corporate fitness and ergonomic coaching
6d2 Special discounts through our partner “Corporate Benefits” complete the package
Closing
30d308 We welcome applications from individuals of all backgrounds and look forward to receiving your compelling application. 30830d
Please send us your application along with a short video, if possible. We look forward to hearing from you!

AOK Niedersachsen. Die Gesundheitskasse.
What we do: Shaping healthAt AOK Niedersachsen, 6,900 employees across over 100 professional specialisations combine their expertise to help our members stay healthy. As a nationwide presence, we also shape the health system, develop future health services, and advance digital networking in the health sector. Diverse training and development opportunities and numerous career paths provide all employees with long-term prospects.
- 1 location
- Economy and finance
- 5,001 - 10,000employees
- 6 open positions
