Alusine Kamara

I am a dedicated IT professional with a strong passion for IT support, cybersecurity, and problem-solving. With a Bachelor’s degree in Software Engineering and currently doing my Master's degree in IT Management, I bring a solid technical foundation combined with hands-on expertise in troubleshooting, system security, and user support.My background has equipped me with analytical thinking, technical troubleshooting, and excellent communication skills, allowing me to bridge the gap between complex technical issues and user-friendly solutions. I thrive in dynamic environments, quickly adapting to challenges while ensuring smooth IT operations.Key Skills: • IT Support (1st & 2nd Level) & Troubleshooting • System & Network Security Best Practices • Customer & Technical Support Communication • Operating Systems & Software Installation • Cybersecurity Awareness & Risk MitigationI am eager to contribute my knowledge and problem-solving abilities to a forward-thinking company. Always open to learning and growing, I am looking for opportunities in IT Support, Cybersecurity, and Technical Assistance where I can make a meaningful impact.Let’s connect and explore how I can add value to your team.